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What to Expect

Woodley Gardens Veterinary Care veterinary services – delivered with courtesy and respect.

As a new or returning client of our animal hospital in Rockville, Maryland, you can expect our full attention to your pet’s needs.

When you arrive for your appointment, you will be greeted warmly, and a nurse will escort you into an examination room after checking in with the front desk staff.

A scale is available in the waiting room for larger dog’s to be weighed, but small dogs and cats can be weighed in the exam room, on a smaller scale.

In most cases, one of our veterinary nurses will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering this information for the doctor.

One of our veterinarians will then examine your pet, ask you further questions and discuss your pet’s care. Depending upon the type of visit, your doctor may recommend diagnostic tests. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.

This is a great time to ask questions. You have our undivided attention in the exam room. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary nurses will likely return to wrap things up and will provide you with helpful pet care information and answer any other questions you may have. Our front desk staff will process your payment and schedule any needed follow-up appointments.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible, and appreciate your understanding.

We are excited to meet you and your pets!

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COVID-19 Update for Our Woodley Gardens Veterinary Care Family

Effective June 25th, 2020

Even though we have resumed full services and restrictions are starting to ease in our region, the coronavirus is still present and a serious concern. For that reason, we feel it is in the best interests of our team and clients to continue curbside care for the foreseeable future.

This means we will continue to limit access to our hospital to Woodley Gardens team members and client pets only, and our doctors will communicate with you via ZOOM conference during the appointment, or on the phone right after your pet’s appointment. If you use the ZOOM app, you can see your pet during the appointment. You can view our complete curbside protocol here.

We will also continue to maintain rigorous cleaning protocols, strict hand-washing procedures, and a mandatory stay-at-home policy for any staff member who is feeling ill. Temperatures are taken before each shift, and we require masks for all staff as well.

We ask that if you are experiencing COVID-19 symptoms or have been exposed to COVID-19 that you find alternative transportation for your pet and alert us that he or she is coming from a COVID-19 positive household.

Thank you so much for your patience and cooperation, and please check our Facebook page for timely updates.

Stay safe and well, everyone!

The Woodley Gardens Veterinary Care Team